Announcement on Updated QR Code for App Downloads and Our Apology

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We acknowledge that as a responsible company, every decision we make directly impacts our valued users. Regrettably, we have identified an issue where the QR code previously printed on our product packaging has become invalid, causing inconvenience to new users attempting to download our application and existing users needing to reinstall. We deeply regret this situation and extend our sincere apologies to all affected users.

To address this issue, we have updated the QR code for downloading our application and have taken measures to ensure all users can smoothly download or reinstall our app. The new QR code is now available on our official website and social media platforms, where users can access the latest download link.

We commit to preventing such issues from recurring by enhancing our internal review processes and paying closer attention to every aspect of our product release cycle. We are dedicated to providing high-quality products and services, and we believe that through continuous efforts and improvements, we can rebuild the trust that may have been damaged due to this incident.

Additionally, we have established a dedicated customer service channel to offer one-on-one support to usersexperiencing download issues. If you encounter any problems or need assistance, please do not hesitate to contact us.

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