Terms

SECTION 01

Operator and acceptance

These Terms of Service ("Terms") govern access to and use of https://www.equantu.com (the "Website"), operated by Shenzhen Equantu Technology Co.,Ltd. under the brand name Equantu ("Equantu", "we", "us"). By using the Website, you agree to these Terms. If you do not agree, do not use the Website.

Equantu is a MuslimTech brand and B2B manufacturing partner founded in Shenzhen in 2011. The Website's active product focus includes Zikr Rings and Quran Speakers; selected project-based products may be available on request.

SECTION 02

B2B scope and no consumer checkout

The Website is intended primarily for professional buyers, distributors, importers, retailers, OEM/ODM clients, private-label brands and business partners. It is an information and inquiry platform and does not provide a consumer checkout or, by itself, create a retail sales contract.

Separate retail websites linked from this Website may have their own terms, privacy policies, shipping rules and returns policies. Mandatory rights that cannot lawfully be excluded remain unaffected.

SECTION 03

Website information is not a binding offer

Product pages, comparison tables, images, articles, catalogs, guides, certificates and other Website materials are provided for general evaluation and may be summarized, translated or updated. Unless Equantu expressly states otherwise in a signed or confirmed transaction document, Website content is not a binding offer, quotation, warranty, certification statement or technical specification.

SECTION 04

Inquiries, quotations and order formation

An inquiry, form submission, chat message or request for a sample does not create an obligation to supply. Prices, minimum order quantities, tooling charges, lead times, customization, availability and other commercial terms remain indicative until confirmed by Equantu in writing.

A transaction becomes binding only in the manner stated in the applicable written quotation, pro forma invoice, order confirmation or signed agreement, including receipt of any required deposit where the document makes payment a condition of acceptance. The confirmed transaction documents for a specific order take precedence over conflicting Website content.

You are responsible for providing complete and accurate company, product, artwork, quantity, destination, certification and delivery information. A change after confirmation may affect price, timing or feasibility and may require a revised written confirmation.

SECTION 05

Prices, taxes, payment and delivery

Currency, price validity, payment schedule, bank details, Incoterms, freight, insurance, duties, taxes, customs clearance, delivery point and risk transfer are determined by the applicable quotation, pro forma invoice or agreement. Unless expressly included in writing, published or quoted product prices do not include destination-country taxes, duties, customs charges, installation, marketplace fees or third-party services.

Production and delivery dates are estimates unless a written document expressly makes a date binding. Delays may result from approvals, component availability, customization changes, shipping, customs, force-majeure events or other matters outside reasonable control. The parties should address transaction-specific remedies in the applicable written agreement.

SECTION 06

Products, specifications and compliance

The approved product specification, sample approval, artwork approval and written transaction documents govern a specific order. Images and colors may appear differently on different screens, and minor production tolerances or component substitutions may occur where they do not materially reduce agreed function or quality and are permitted by the transaction documents.

Certificates and compliance files are model-, version-, market- and date-specific. A certificate logo or general compliance reference on the Website does not mean that every model is certified for every destination. Buyers must confirm the exact SKU, test report, labeling, language, importer and destination-market requirements before ordering.

The buyer is responsible for import permissions, local registration, marketplace rules, consumer labeling and resale compliance in its market unless Equantu expressly accepts a specific responsibility in writing. Wellness or health-related product readings are informational and are not medical diagnosis or treatment unless a product is expressly certified and sold for that purpose. Prayer-time, Hijri-date and Qibla tools are informational and may differ from local religious authority or mosque practices.

SECTION 07

OEM, ODM, private label and tooling

Equantu may support OEM/ODM, private label, packaging localization, manual translation, firmware or content configuration and private-mold projects. The scope, feasibility, fees, ownership, exclusivity, acceptance criteria and confidentiality obligations must be set out in the applicable written project documents.

• client-supplied logos, artwork, content, specifications and instructions remain the client's responsibility, including clearance of third-party rights;
• Equantu retains its pre-existing platforms, reference designs, firmware, tools, production know-how and general improvements unless expressly assigned in writing;
• ownership and use rights for newly commissioned designs, molds, tooling, software, content and deliverables are determined only by the written project agreement; and
• no exclusivity, territory protection or non-compete obligation exists unless expressly agreed in writing.

SECTION 08

Website content, downloads and trademarks

The Website and its text, layout, photographs, graphics, videos, catalogs, specification sheets, logos and other materials are owned by or licensed to Equantu and are protected by applicable intellectual-property laws. "Equantu", the Equantu logo and associated product names are trademarks or brand identifiers of Shenzhen Equantu Technology Co.,Ltd. or their respective owners.

You may download public buyer materials for internal evaluation and may use approved retailer assets only for genuine products and within the permission provided. You may not republish, sell, modify, remove notices from or systematically reproduce Website materials beyond the permissions stated in robots.txt, llms.txt, an applicable licence or written authorization, except where mandatory law permits otherwise.

Restricted evidence packs, engineering files, quotations and project materials may be confidential even if delivered electronically. Their access or delivery does not grant broader publication, sublicensing or competitive-use rights.

SECTION 09

Warranty and after-sales

Unless the confirmed transaction documents state otherwise, Equantu's standard B2B product warranty is twelve months and is limited to manufacturing defects under normal intended use. The applicable start date, claim procedure, evidence requirements, exclusions, remedy, spare-parts treatment and shipping responsibility are governed by the confirmed quotation, warranty guide, RMA procedure or written agreement.

Warranty does not normally cover misuse, unauthorized modification or repair, accidental damage, cosmetic wear, unsuitable storage, improper charging, water exposure beyond the stated rating, consumables, normal battery degradation or damage caused by third-party accessories, subject always to the specific written warranty and mandatory law.

SECTION 10

Acceptable use

You must not:

• attempt unauthorized access to the Website, accounts, forms, APIs, servers or connected systems;
• introduce malware, overload the Website, bypass security controls or interfere with another user's access;
• submit false, unlawful, infringing, abusive or misleading information;
• impersonate another person or business, or misrepresent authorization to act for a company;
• use Website materials to market counterfeit, unauthorized or competing products; or
• conduct automated extraction or bulk downloading that materially burdens the Website or violates applicable law or written restrictions.

We may restrict access, block abusive requests or remove submissions where reasonably necessary to protect the Website, users or legal rights.

SECTION 11

Third-party links and services

The Website may link to WhatsApp, separate Equantu retail sites and other third-party services. A link does not make Equantu responsible for the third party's content, availability, security, terms or privacy practices. Review the applicable third-party terms before using the service.

SECTION 12

Website disclaimer

The Website is provided on an "as is" and "as available" basis. We use reasonable efforts to maintain accurate and secure content but do not promise uninterrupted availability or that every item is complete, current or error-free. Website content is not legal, tax, customs, medical, religious or destination-market compliance advice. Professional advice should be obtained where appropriate.

SECTION 13

Limitation of liability

To the maximum extent permitted by applicable law, Equantu is not liable for indirect, incidental, special, punitive or consequential loss arising solely from use of or inability to use the Website, including loss of profit, opportunity, goodwill or data. Product, tooling and order liability is governed by the confirmed transaction documents and mandatory law applicable to that transaction.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud, wilful misconduct, gross negligence, death or personal injury where such liability is non-excludable.

SECTION 14

Privacy

Personal data collected through the Website is handled as described in the Privacy Policy. By choosing a third-party communication channel, you also agree to the privacy practices of that provider.

SECTION 15

Governing law and jurisdiction

These Website Terms are governed by the laws of the People's Republic of China, without giving effect to conflict-of-law rules, unless mandatory law requires otherwise. Any dispute relating solely to these Terms or use of the Website shall be submitted to a competent people's court in Shenzhen, Guangdong, People's Republic of China.

A specific quotation, order, distribution agreement, OEM/ODM agreement or other written transaction document may select a different governing law, arbitration mechanism or forum. That transaction-specific clause controls for that transaction.

SECTION 16

Language, severability and waiver

The English version is the reference version of these Terms unless Equantu expressly agrees otherwise in writing. A translation is provided for convenience and remains subject to mandatory local law.

If any provision is held invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision once is not a waiver of the right to enforce it later.

SECTION 17

Changes and contact

We may update these Terms to reflect changes in the Website, business practices or law. The "Last updated" date identifies the current version. Material changes will be published on this page. Changes do not retroactively alter a confirmed transaction unless the parties agree in writing or mandatory law requires otherwise.

Questions about these Terms may be sent to Shenzhen Equantu Technology Co.,Ltd. at [email protected], by phone / WhatsApp at +86 177 2744 3002, or through the contact page.